Privacy Policy
ARKRAY Privacy Policy
ARKRAY Inc. and its related group companies (ARKRAY Marketing, ARKRAY Global Business, ARKRAY Factory, ARKRAY Infinity, Karada Lab, ARKRAY Nagasaki Development Center, Universal Healthcare: hereinafter referred to as "the Group") have established the following privacy policy and built a mechanism for protecting personal information. To gain and maintain the trust of business partners, employees (including retirees), and other stakeholders, we will strive to protect personal information by making all employees aware of the importance of personal information protection and thoroughly implementing measures under the following basic policy.
What is Personal Information?
"Personal Information" refers to information that can identify a specific individual as defined by the "Act on the Protection of Personal Information," such as an individual's name, age, date of birth, telephone number, email address, residential address, workplace, bank account number, information about products or services purchased by an individual, inquiry information, and personal identification codes.
Basic Policy for Personal Information Protection Management
Collection, acquisition, use, and provision of personal information will be carried out appropriately.
We will strive to keep personal data accurate and up-to-date.
We will take necessary and appropriate measures to prevent unauthorized access, loss, leakage, destruction, or damage of personal data and to ensure proper management of personal data.
We will comply with laws and guidelines related to personal information, as well as internal regulations.
When outsourcing the handling of personal data, we will only entrust it to contractors who meet the requirements based on the Group's regulations and will manage such outsourcing appropriately.
We will continuously strive to improve the protection of personal information.
Purpose of Use of Personal Information
The following personal information provided will be used for the following purposes in business activities (manufacturing and dealer services of medical devices, healthcare IT, etc., creation and sales of software, provision of various services using the internet, etc.) based on laws and the Group's internal standards. We will also explain in advance whether there will be provision or outsourcing, and how to make inquiries.
| Types of Personal Information | Purposes of Use | |
|---|---|---|
| 1 | Personal information related to job applicants and internship applicants | Providing information and contacting job applicants (including internship applicants), and other uses related to recruitment activities |
| 2 | Entry and exit records of visitors to our company | Ensuring the safety of company buildings |
| 3 | Personal information related to participants at exhibitions, training, and seminars | Notifications for exhibitions, training, and seminars, etc. |
| 4 | Inquiries from customers | Responding to inquiries such as after-sales service, providing information and contacting business partner representatives, etc. |
| 5 | Personal information related to business partners (including counterparts in joint research and development, and those who exchanged business cards or had meetings with Group employees) |
|
| 6 | Personal information related to employees (including retirees) and their family members |
|
| 7 | Personal information related to users of various company services such as sales campaigns |
|
| 8 | User information sent from apps provided for smartphones, etc. (including location information, device ID and other information related to the identification of communication terminals, referrers, OS information of communication terminals, IP addresses) |
|
Provision of Personal Information to Third Parties
The Group will not provide personal information to third parties without obtaining prior consent from the individual. However, please note that in accordance with Article 23, Paragraph 1 of the Personal Information Protection Act, we may provide personal information to third parties without obtaining prior consent from the individual in the following cases. Even in these cases, the Group will require such recipients to process personal information in a manner consistent with the terms and conditions of individual services and the Group's personal information handling standards, and supervise them.
(1) When required by law
(2) When necessary for the protection of human life, body, or property, when it is difficult to obtain the customer's consent
(3) When especially necessary for improving public health or promoting the sound growth of children, when it is difficult to obtain the customer's consent
(4) When it is necessary to cooperate with a national agency, local public entity, or a person entrusted by them in executing affairs prescribed by laws and regulations, and obtaining the customer's consent may impede the execution of such affairs
The Group may jointly use personal information obtained from customers within the following purposes and scope.
(a)Recipients
- ・The Group (please refer to the beginning of this Privacy Policy for the relevant group companies) and cooperating companies such as agents and dealers of the Group who are or will be in charge of customers
(b)Purpose of provision
- ・Contact and business negotiations with customers
- ・Confirmation of product sales destinations, installation locations, service history, etc. for responding to inquiries from customers or improving services to customers
- ・Notifications of exhibitions, seminars, products, services, etc.
- ・Collection of quality information and feedback to development and manufacturing
(c)Items to be provided
- ・Name
- ・Name of workplace and department, address, telephone number, email address
- ・Contents of business negotiations, requests, etc.
(d)Responsible party
- ・ARKRAY Inc.
Requests for Disclosure, etc. of Personal Information
Requests for "notification of purpose of use," "disclosure," "correction, addition or deletion," "suspension of use," "erasure," or "suspension of third-party provision" of personal information provided to the Group will be accepted by sending a request form (PDF) with the required information filled in, along with documents confirming the identity of the individual or their representative, to the "Contact Information" below, and we will respond promptly.
[Note]
The personal information subject to requests is limited to personal information that constitutes (1) a collection of information systematically arranged so that it can be searched using a computer, or (2) a collection of information systematically arranged so that specific personal information can be easily searched by arranging, classifying, and attaching a table of contents, index, code, etc. according to certain rules, and for which the Group has the authority to respond to all requests from the individual for disclosure, correction, addition or deletion of content, suspension of use, erasure, and suspension of provision to third parties (personal information subject to disclosure).
Regarding the Use of Analysis Tools
The Group uses analysis tools such as Google Analytics to understand customers' usage across multiple Group sites and improve customer convenience through site statistics and other analyses. These analysis tools use cookies to collect logs that do not include information identifying specific individuals. Logs collected through the use of Google Analytics are managed in accordance with Google's privacy policy.
For more information about Google Analytics and Google's privacy policy, please see the following:https://marketingplatform.google.com/about/
Inquiries Regarding Personal Information
Contact Us
For inquiries about our
products and company,
please feel free to contact us.